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Zalando vs About You
Pick two brands to see their Trust Scores, sources, and what customers report about delivery, returns and support.
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ZalandoAbout You
Sources
GoogleZalando3.4 / 5 · 224 ratingsAbout YouNot available
App StoreZalando3.7 / 5 · 317,444 ratingsAbout You4.4 / 5 · 644,525 ratings
Google PlayZalando4.1 / 5 · 3,504 ratingsAbout You4.7 / 5 · 111,838 ratings
Brand site ratingsZalandoNot availableAbout You4.2 / 5 · 3,513 ratings
TrustpilotZalandoLinked, no score shownAbout YouLinked, no score shown
What customers report
DeliveryZalandoCustomers report orders usually arrive within the quoted window, with more delays mentioned during sale periods.About YouCustomers report orders usually arrive within the quoted window, with more delays mentioned during sale periods.
ReturnsZalandoThe returns policy offers a 30-day returns window. Some customers report refunds taking longer than expected.About YouThe returns policy offers a 100-day returns window. Some customers report refunds taking longer than expected.
SupportZalandoSupport feedback is mixed: chat is described as faster than email.About YouSupport feedback is mixed: chat is described as faster than email.
Top praiseZalandoVery wide range of productsAbout YouFabric quality is often described as good for the price
Top complaintZalandoQuality varies between sellersAbout YouSizing varies between product lines
Trust checks
Returns policyZalando30-day returns windowAbout You100-day returns window
ContactZalandoLive chat and emailAbout YouLive chat and email
RegistrationZalandoactiveAbout Youactive
We show what our sources report; we don't pick a winner. Open each brand for the linked sources.