Compare
SHEIN vs Temu
Pick two brands to see their Trust Scores, sources, and what customers report about delivery, returns and support.
Preview: sample data, not real ratings
vs
SHEINTemu
Sources
GoogleSHEINNot availableTemuNot available
App StoreSHEIN4.7 / 5 · 5,125 ratingsTemu4.6 / 5 · 33,152 ratings
Google PlaySHEIN3.9 / 5 · 209,265 ratingsTemu3.9 / 5 · 82,917 ratings
Brand site ratingsSHEIN4.3 / 5 · 5,246 ratingsTemuNot available
TrustpilotSHEINLinked, no score shownTemuLinked, no score shown
What customers report
DeliverySHEINCustomers report orders usually arrive within the quoted window, with more delays mentioned during sale periods.TemuCustomers report orders usually arrive within the quoted window, with more delays mentioned during sale periods.
ReturnsSHEINThe returns policy offers a 30-day returns window. Some customers report refunds taking longer than expected.TemuThe returns policy offers a 100-day returns window. Some customers report refunds taking longer than expected.
SupportSHEINSupport feedback is mixed: chat is described as faster than email.TemuSupport feedback is mixed: chat is described as faster than email.
Top praiseSHEINFabric quality is often described as good for the priceTemuVery wide range of products
Top complaintSHEINSizing varies between product linesTemuQuality varies between sellers
Trust checks
Returns policySHEIN30-day returns windowTemu100-day returns window
ContactSHEINLive chat and emailTemuLive chat and email
RegistrationSHEINactiveTemuactive
We show what our sources report; we don't pick a winner. Open each brand for the linked sources.