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IKEA vs Wayfair
Pick two brands to see their Trust Scores, sources, and what customers report about delivery, returns and support.
Preview: sample data, not real ratings
vs
IKEAWayfair
Sources
GoogleIKEA3.6 / 5 · 2,008 ratingsWayfair4.1 / 5 · 122 ratings
App StoreIKEA3.6 / 5 · 782,088 ratingsWayfair3.8 / 5 · 1,197 ratings
Google PlayIKEA3.9 / 5 · 3,785 ratingsWayfair4.5 / 5 · 32,264 ratings
Brand site ratingsIKEA4.2 / 5 · 30,610 ratingsWayfairNot available
TrustpilotIKEALinked, no score shownWayfairLinked, no score shown
What customers report
DeliveryIKEACustomers report orders usually arrive within the quoted window, with more delays mentioned during sale periods.WayfairCustomers report orders usually arrive within the quoted window, with more delays mentioned during sale periods.
ReturnsIKEAThe returns policy offers a 100-day returns window. Some customers report refunds taking longer than expected.WayfairThe returns policy offers a 30-day returns window. Some customers report refunds taking longer than expected.
SupportIKEASupport feedback is mixed: chat is described as faster than email.WayfairSupport feedback is mixed: chat is described as faster than email.
Top praiseIKEAProducts are described as sturdy and well madeWayfairProducts are described as sturdy and well made
Top complaintIKEADelivery slots for large items can be limitedWayfairDelivery slots for large items can be limited
Trust checks
Returns policyIKEA100-day returns windowWayfair30-day returns window
ContactIKEAEmail and contact formWayfairLive chat and email
RegistrationIKEAactiveWayfairactive
We show what our sources report; we don't pick a winner. Open each brand for the linked sources.