Trust Score 90/100 · 4 sources · 27,577 reviews · updated 16 Oct 2026
Snocks reviews
In short
Is Snocks legit?
Snocks holds 4.4 out of 5 on Trustpilot from 10,842 reviews, with 84% five-star and about 6% one or two stars. Customers also rate it 4.69 on the App Store (12,134 ratings), 4.42 on Google Play (3,466) and 4.51 on Reviews.io (1,135). Product comfort and fit are praised. Delivery delays, refunds, support and the shopping app draw the complaints.
Trust Score 90/100 from 27,577 public reviews across 4 sources, updated 16 Oct 2026. How we score
- Rating sources
- 4
- Ratings counted
- 27,577
As of 16 Oct 2026 · How we score
AI summary
Snocks holds 4.4 out of 5 on Trustpilot from 10,842 reviews, with 84% five-star and about 6% one or two stars. Customers also rate it 4.69 on the App Store (12,134 ratings), 4.42 on Google Play (3,466) and 4.51 on Reviews.io (1,135). Product comfort and fit are praised. Delivery delays, refunds, support and the shopping app draw the complaints.
- Customers report that the underwear and socks are very comfortable and fit well. Many mention that they barely notice wearing them. Trustpilot
- Many five-star Trustpilot reviewers call the quality good and the price fair. Regular discount campaigns are a recurring point. About 84% of Trustpilot ratings are five-star. Trustpilot
- Customers report fast delivery and simple ordering in many reviews. This is most common on Trustpilot and Google Play, and in older Reviews.io entries. Trustpilot
- The website is described as clear and well structured. Some customers like the paper packaging. One App Store reviewer calls the web shop easy to use. Trustpilot
- Customers report long delivery times and little communication about delays. Examples include 11 weeks for a PayPal order, 4 weeks plus a further 2 weeks, and 2 weeks without dispatch. Trustpilot
- Several Trustpilot reviewers say returns were only partly refunded or paid out as a voucher. They also say emails went unanswered and the chat only offered a bot. Trustpilot
- Customers report that items wear out quickly. Holes in boxer shorts and socks, lace coming apart and shrinkage are common in lower-rated reviews. Some say quality has declined over time. Trustpilot
- App users report problems with login, checkout, saving addresses, PayPal and discount codes. Others report slow performance and update prompts that never clear. Google Play
- Some customers find prices too high. A few dislike the countdown timers and one-time offers shown at checkout. One reviewer says sizes above XL are missing. Trustpilot
Summary written by AI from 150 public reviews across the sources below on 17 Oct 2026. Short excerpts link to their source. No reviewer names.
Key facts
| Source | Rating | Reviews | Updated |
|---|---|---|---|
| Trustpilot | 4.4 / 5 | 10,842 | 16 Oct 2026 |
| App Store | 4.7 / 5 | 12,134 | 16 Oct 2026 |
| Google Play | 4.4 / 5 | 3,466 | 16 Oct 2026 |
| Reviews.io | 4.5 / 5 | 1,135 | 16 Oct 2026 |
Delivery, returns
and support
How is Snocks delivery?
Delivery experiences are mixed. Many customers report fast shipping and quick delivery. Recent Trustpilot reviews describe waits of 6 to 8 days, 2 to 4 weeks, and one case of 11 weeks. Pre-orders and sale periods are mentioned as slower. Several reviewers say they received no information about the delay. One reviewer reports DHL problems.
How do Snocks returns work?
Customers report that returns can be easy and quick. Several recent Trustpilot reviewers say returned items were not fully credited, or that they got a voucher instead of money. The brand advertises a 6-month anti-hole guarantee. Some customers got free replacements. Others say they received no answer when they claimed after a few months.
How is Snocks customer support?
Support is the most criticised area on Trustpilot. Reviewers report unanswered emails, waits of several days, and being sent to a bot or FAQ in the live chat. Some older Reviews.io reviews and a few App Store reviews call the service very good. One Trustpilot reviewer says replies were timely. Support praise is mostly older.
How is Snocks quality?
Fit, comfort and material feel are praised across all sources. Durability is the main doubt. Customers report holes, seams opening, lace separating and shrinking after washing. Several say newer orders are thinner than earlier ones. Running socks and sports shorts get good marks. Sock fit is mixed, since a few say the socks slip.
What customers say
about Snocks
Der Versand ist immer sehr schnell. Die Website ist übersichtlich aufgebaut. Es gibt regelmäßig Rabattaktionen, die sich lohnen.
Die Lieferung erfolgte erst 11 Wochen später. Habe 2 mal nachgefragt und musste 5 Tage auf eine Antwort warten.
Die meisten Teile gehen beim Waschen (trotz Wäschenetz) recht schnell kaputt. Also Nähte gehen auf, Spitze trennt sich auf.
Das PIN-Feld ist völlig verschoben und beim Klick auf „Bestellen“ passiert schlicht gar nichts.
Gute Produkte und ein sensationeller Customer Service!
qualitativ sehr gut und sehr bequem kein zwicken oder sich wundreiben
Questions about
Snocks
Is Snocks legit?
Yes, customers report receiving real products. Trustpilot shows 4.4 out of 5 from 10,842 reviews, and 84% are five-star. The App Store (4.69), Google Play (4.42) and Reviews.io (4.51) agree. Complaints focus on slow delivery, refunds and support rather than non-delivery.
How long does Snocks delivery take?
Many customers report fast delivery. Recent Trustpilot reviews also describe 6 to 8 days, 2 to 4 weeks and, in one case, 11 weeks. Pre-orders and sale periods seem slower. Reviewers say updates on delays are sparse.
Can I return Snocks underwear and socks?
Customers report that returns work and are easy for many. Several recent Trustpilot reviews say a return was only partly credited or paid as a voucher, and that follow-up emails went unanswered. A 6-month guarantee against holes is advertised, and some customers received replacements.
Does Snocks reply to bad reviews?
Yes, on Trustpilot. Snocks replies to 35% of reviews, mostly lower-rated ones, with a polite template asking customers to email support. It replies to only 0.7% of Google Play reviews and 0.1% of Reviews.io reviews.
Is Snocks worth the price?
Opinions differ. Many customers praise quality, comfort and fair prices, especially during discounts. Others call prices too high and say items develop holes or shrink. One customer says the sale price made average quality acceptable.
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about Snocks
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Brand replied to 35% of reviews
As of 16 Oct 2026
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Brand replied to 1% of reviews
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Brand replied to 0% of reviews
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