Trust Score 87/100 · 4 sources · 28,622 reviews · updated 16 Oct 2026
Pepco reviews
In short
Is Pepco legit?
Pepco has 4.2 out of 5 on Google Play from 8,551 ratings and 4.3 out of 5 on Google Maps from 227 ratings. About 69% of Google Play ratings and 66% of Google Maps ratings are 5 stars, and about 10% on each are 1 star. The App Store rating (4.7 from 19,843) is not used here because the sampled reviews are about bill payments and electricity, so it appears to be a different company's app. Sitejabber has one review, so it says little.
Trust Score 87/100 from 28,622 public reviews across 4 sources, updated 16 Oct 2026. How we score
- Rating sources
- 4
- Ratings counted
- 28,622
As of 16 Oct 2026 · How we score
AI summary
Pepco has 4.2 out of 5 on Google Play from 8,551 ratings and 4.3 out of 5 on Google Maps from 227 ratings. About 69% of Google Play ratings and 66% of Google Maps ratings are 5 stars, and about 10% on each are 1 star. The App Store rating (4.7 from 19,843) is not used here because the sampled reviews are about bill payments and electricity, so it appears to be a different company's app. Sitejabber has one review, so it says little.
- Customers report low prices and good value. Several reviews say goods are cheap and affordable for every budget. Google Play
- Customers report a wide range of products, including clothes, accessories, home decor and kitchen items. Google Play
- Customers report friendly and helpful store staff in several short positive reviews. Google Play
- Customers report regular promotions and discounts, though some say the discounts only appear occasionally. Google Play
- One app user likes the quick photo preview in the product list. Google Play
- Customers report the Pepco shopping app crashing, not opening or failing to log in. Several mention the message 'Ups, coś poszło nie tak' and problems after updates. Google Play
- Customers report coupons that do not load or do not apply at the till. Some say the cashiers do not understand the coupon rules either. Google Play
- Some Google Maps reviewers report rude or unwelcoming treatment in stores, including by staff towards tourists and during a return. Google
- Customers say they cannot order online or have items delivered. Others miss product dimensions and a barcode scanner in the app. Google Play
- A few customers report weak product quality. One says a children's suit lost shape and colour after the first wash. Another says a faux leather skirt cracked. Sitejabber
Summary written by AI from 106 public reviews across the sources below on 17 Oct 2026. Short excerpts link to their source. No reviewer names.
Key facts
| Source | Rating | Reviews | Updated |
|---|---|---|---|
| App Store | 4.7 / 5 | 19,843 | 16 Oct 2026 |
| Google Play | 4.2 / 5 | 8,551 | 16 Oct 2026 |
| 4.3 / 5 | 227 | 16 Oct 2026 | |
| Sitejabber | 2.0 / 5 | 1 | 16 Oct 2026 |
Delivery, returns
and support
How is Pepco delivery?
No review describes a delivery experience. Two Google Play reviewers say they wish they could order online with home or store delivery, which suggests this is not offered. There is no delivery timing data.
How do Pepco returns work?
Return feedback is thin and negative. One Google Maps reviewer says a store refused a return without a paper receipt, even though they could show a bank card payment confirmation. One Google Play user says an app error stopped them opening a receipt to start a return.
How is Pepco customer support?
Store staff are described as nice and professional in several short positive reviews. Google Maps also has complaints about hostile or disrespectful staff and a slow checkout. No reviews describe online customer support.
How is Pepco quality?
Few reviews discuss quality. Customers mostly praise price and range. The exceptions are a children's suit that lost shape and colour after one wash and a faux leather skirt that cracked. Both are single reports.
What customers say
about Pepco
Fajne rzeczy w dobrej cenie, zawsze jakieś promocje i miła obsługa
A lot of stuff like clothes and accessories for house and kitchen!! Affordable price and nice staffs :)
No niestety ale aplikacja nie uruchamia się.
chce zwrócić jedna rzecz i nie mogę ponieważ taka możliwość została mi zabrana przez nie działający błąd w aplikacji
I was thoroughly disappointed with the way tourists are treated at this store.
Es nopirku bērnu uzvalku, kas pēc pirmās mazgāšanas reizes zaudēja formu un krāsu.
Questions about
Pepco
Is Pepco legit?
Customers describe Pepco as a real store chain with affordable goods. Google Play averages 4.2 from 8,551 ratings and Google Maps 4.3 from 227 ratings. Most complaints are about the app and some store service, not about fraud. The App Store listing seems to belong to a different company.
How long does Pepco delivery take?
No review gives delivery times. Two customers say they would like to order online with delivery, which suggests the option is not available.
Can I return Pepco items without a receipt?
The data is limited. One Google Maps reviewer says a store refused a return without a paper receipt despite a bank payment confirmation. Another customer says the app receipt feature failed when they tried to start a return.
Does Pepco reply to bad reviews?
Rarely. The reply rate is 0.4% on Google Play and 0% on Google Maps and Sitejabber.
Is Pepco worth the price?
Most positive reviews say yes. Customers report cheap prices, a wide range and regular promotions. Some report mixed quality, such as a skirt that cracked and a children's suit that lost its colour.
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