Trustbadgely

Trust Score 89/100 · 5 sources · 22,740 reviews · updated 16 Oct 2026

Mindful Chef reviews

United KingdomFood & drink

In short

Is Mindful Chef legit?

Mindful Chef scores 4.6 out of 5 on Trustpilot from 20,290 reviews, with 79.8% giving five stars and 3.4% giving one or two. The App Store rating is 4.73 from 1,277 ratings and the Google Maps listing is 4.5 from 1,163 reviews. Reviews.io shows 2.6 from only 10 reviews, which is too small a sample to weigh heavily.

Trust Score 89/100 from 22,740 public reviews across 5 sources, updated 16 Oct 2026. How we score

Trust ScoreHigh confidence
89/ 100
Rating sources
4
Ratings counted
22,740

As of 16 Oct 2026 · How we score

AI summary

Mindful Chef scores 4.6 out of 5 on Trustpilot from 20,290 reviews, with 79.8% giving five stars and 3.4% giving one or two. The App Store rating is 4.73 from 1,277 ratings and the Google Maps listing is 4.5 from 1,163 reviews. Reviews.io shows 2.6 from only 10 reviews, which is too small a sample to weigh heavily.

Top praise
  • Customers report tasty, varied recipes that are easy to follow. Many say they keep coming back after trying other meal box brands. Trustpilot
  • Customers praise ingredient quality, especially the meat and fish, and say portions are generous. Trustpilot
  • Customers report friendly, quick customer service. Several say problems were sorted within minutes or with a refund. Trustpilot
  • Customers like that ingredients are pre-measured and bagged by recipe. They say this cuts food waste and removes the stress of planning dinner. Trustpilot
Top complaints
  • Many app reviews report crashes, failed logins and sessions that keep expiring. Google Play reviews from April 2025 describe the app refusing to update or install. App Store
  • Customers report produce that is not fresh, such as slimy leaves, or meat with very short use-by dates. Trustpilot
  • Customers report boxes left on doorsteps, stolen or not delivered. Some say they got little communication. Trustpilot
  • Customers report wrong, missing or damaged items. Some also report refunds that were smaller than expected. Trustpilot
  • Customers say the service is pricey. One Trustpilot reviewer says prices rose after the first week of an introductory discount and that this was not made clear at sign-up. Trustpilot
What changed recently:No clear shift in the sample. Trustpilot reviews from late September and October 2026 are mostly 4 and 5 stars, with one 1-star about pricing and one about a missed delivery. July 2026 included several 2-star reviews about declining quality and taste. The sampled Google Play and App Store reviews are mostly older, so recent app sentiment is unclear.
Does the brand reply?Mindful Chef replies to 41.5% of Trustpilot reviews and 37% of Google Play reviews. The Google Maps listing has a 60% reply rate, based on only 5 reviews read. Reviews.io replies are 0%. Replies thank happy customers warmly. For negative reviews they apologise politely and ask the customer to email the team or say they have already emailed. Many replies look templated.Trustpilot

Summary written by AI from 150 public reviews across the sources below on 17 Oct 2026. Short excerpts link to their source. No reviewer names.

Key facts

Every rating we counted for Mindful Chef, with its source and the date we read it.
Mindful Chef ratings by source
SourceRatingReviewsUpdated
Trustpilot4.6 / 520,29016 Oct 2026
App Store4.7 / 51,27716 Oct 2026
Google PlayNo star rating22716 Oct 2026
Google4.5 / 51,16316 Oct 2026
Reviews.io2.6 / 51016 Oct 2026

Delivery, returns
and support

What customers report about getting an order, sending it back and reaching a person. Every point links to its source.

How is Mindful Chef delivery?

Many Trustpilot reviewers describe reliable, well-packaged deliveries with no missing items. Others report couriers leaving boxes on the street or doorstep, a stolen box, and a box that did not arrive for two weeks with no warning. One 2024 Reviews.io review says delivery slots run late. Reviews.io has only 10 reviews, so treat it with caution.

How do Mindful Chef returns work?

Perishable food boxes are not returned. The reviews are about refunds and credit. Customers report refunds for missing, wrong or ruined items, sometimes within minutes. Others report partial refunds or replacement boxes they did not want. One Google reviewer says cancelling now needs a phone call. A Reviews.io reviewer says voucher credit expired without clear warning.

How is Mindful Chef customer support?

Support splits sharply. Trustpilot and Google reviewers often name customer care as a strength, citing quick replies and sorted problems. Complainants report poor communication, ignored complaints and an unhelpful app chat. Reviews.io reviews are mostly negative on support but the sample is tiny.

How is Mindful Chef quality?

Food quality is the strongest theme. Customers praise taste, meat quality and recipe variety. Complaints are about uneven freshness of vegetables, squashed items, short use-by dates and the Mindful Chef ready meals, which one reviewer called unappetising. A few reviewers worry about processed ingredients in some products.

What customers say
about Mindful Chef

Short excerpts from public reviews, each linked to its source. We never show reviewer names.
30 Sept 2026
Fresh tasty ingredients easy recipes for a busy life!
Trustpilot ↗
16 Sept 2026
not made clear that prices go up just after the very first week even though your given 30% off for the first few weeks.
Trustpilot ↗
25 Mar 2026
I love Mindful Chef but I hate the app. It crashes constantly and it’s impossible to use.
App Store ↗
16 Jan 2026
On the very few occasions there has been a problem with an order, it has been quickly rectified and a refund placed on my account
Google Play ↗
23 May 2026
when the food arrived, the meat was outside of the cool packaging, it was supposed to be in.
Trustpilot ↗
23 Nov 2023
Great tasting food, the quality of the ingredients is always immaculate, and it's just a really mindful company.
Reviews.io ↗

Questions about
Mindful Chef

Answers are written from the reviews and pages linked on this page. Each one names its source.

Is Mindful Chef legit?

Yes, the reviews point to a real, well-rated service. Trustpilot shows 4.6 from 20,290 reviews, with 93.5% at four or five stars. The App Store rating is 4.73 and the Google Maps listing is 4.5. Complaints exist, mainly about the app, freshness and delivery.

How long does Mindful Chef delivery take?

The reviews do not give a standard delivery time. Many customers describe reliable weekly deliveries and say they are kept informed. Others report boxes left on the doorstep or not arriving. One 2024 Reviews.io review says delivery slots run late.

Can I get a refund from Mindful Chef if something is wrong?

Customers report refunds for missing, wrong or spoiled items, sometimes within minutes. Some report only a partial refund or a replacement box with items they did not order. The reviews say nothing about returning unused boxes.

Does Mindful Chef reply to bad reviews?

Sometimes. It replies to 41.5% of Trustpilot reviews and 37% of Google Play reviews. Replies to complaints are polite and apologetic, and usually ask the customer to take the issue to email. Reviews.io shows no replies.

Is Mindful Chef worth the price?

Many customers say it costs more than competitors but that the quality justifies it, especially the meat and fish. Others find it expensive or say prices rose after an introductory discount ended. Opinion depends on how much you value ingredient quality.

Ask the agent
about Mindful Chef

Answers come only from the data on this page, with a source for every claim. If we don't know, it says so.
Ask the agent about Mindful Chef
Answers from our sourced data only

Try one of these:

Sources

Ratings we use, where they come from and when we last checked them.High confidence
TrustpilotView ↗
4.6/ 5 · 20,290 ratings
  • 516,193
  • 42,778
  • 3627
  • 2265
  • 1427

Brand replied to 42% of reviews

As of 16 Oct 2026

App StoreView ↗
4.7/ 5 · 1,277 ratings

As of 16 Oct 2026

Google PlayView ↗
227 reviews read, no star rating

Brand replied to 37% of reviews

As of 16 Oct 2026

GoogleView ↗
4.5/ 5 · 1,163 ratings
  • 5960
  • 460
  • 322
  • 238
  • 183

Brand replied to 60% of reviews

Google Maps listing: Mindful Chef

Rating data from Google · As of 16 Oct 2026

Reviews.ioView ↗
2.6/ 5 · 10 ratings
  • 53
  • 41
  • 30
  • 21
  • 15

Brand replied to 0% of reviews

As of 16 Oct 2026

Trust checks

Basic signals every shopper should be able to find: a returns policy, a way to get in touch and an active company.

Checks

Returns policynot yet checkedNot yet checked ↗
Contact detailsnot yet checkedNot yet checked ↗
Company registrationnot yet checkedNot yet checked · Not yet checked

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