Trust Score 76/100 · 5 sources · 26,599 reviews · updated 16 Oct 2026
Harry's reviews
In short
Is Harry's legit?
Harry's holds a 4.4 rating on Trustpilot from 23,643 reviews, and about 84% of them are 5 star. Sitejabber shows 3.79 from 2,919 reviews, while BBB gives a D- grade with 27 complaints in 3 years. The Google Maps listing (2.5 from 4 reviews) is for a restaurant called Harry's of America and is ignored. The Google Play rating (4.1 from 29 reviews) is a small sample and may not match the shop.
Trust Score 76/100 from 26,599 public reviews across 5 sources, updated 16 Oct 2026. How we score
- Rating sources
- 5
- Ratings counted
- 26,599
As of 16 Oct 2026 · How we score
AI summary
Harry's holds a 4.4 rating on Trustpilot from 23,643 reviews, and about 84% of them are 5 star. Sitejabber shows 3.79 from 2,919 reviews, while BBB gives a D- grade with 27 complaints in 3 years. The Google Maps listing (2.5 from 4 reviews) is for a restaurant called Harry's of America and is ignored. The Google Play rating (4.1 from 29 reviews) is a small sample and may not match the shop.
- Reviewers praise a close, smooth shave. Many say it beats Gillette and Dollar Shave Club. Trustpilot
- Reviewers like how easy it is to order and re-order blades, and that they can change or skip shipments. Trustpilot
- Reviewers say prices are lower than store-bought blades, with good value for the money. Sitejabber
- Many reviewers report prompt delivery and helpful pre-delivery emails. Trustpilot
- Some reviewers praise the body wash, shave cream and scents, and say the handle feels solid. Sitejabber
- Reviewers say subscriptions are hard to cancel. Some report unexpected auto-ship charges and blades stacking up. Sitejabber
- In late July 2026, BBB complainants said a free razor promotion collected their personal details and then cancelled their orders without a clear reason. BBB
- Some reviewers say blades dull after 2 to 4 shaves or cause nicks and cuts. Sitejabber
- Recent Trustpilot reviewers report confusion over handle and cartridge compatibility with the new Plus system, and over trial offers that include only one blade. Trustpilot
- Some reviewers report late or missing orders, including UK parcels held up with the courier Evri, and slow or scripted replies from the help desk. Trustpilot
Summary written by AI from 141 public reviews across the sources below on 17 Oct 2026. Short excerpts link to their source. No reviewer names.
Key facts
| Source | Rating | Reviews | Updated |
|---|---|---|---|
| Trustpilot | 4.4 / 5 | 23,643 | 16 Oct 2026 |
| Google Play | 4.1 / 5 | 29 | 16 Oct 2026 |
| 2.5 / 5 | 4 | 16 Oct 2026 | |
| Sitejabber | 3.8 / 5 | 2,919 | 16 Oct 2026 |
| BBB | 1.0 / 5 | 4 | 16 Oct 2026 |
Delivery, returns
and support
How is Harry's delivery?
Most Trustpilot reviewers report on-time delivery, with blades arriving in a few days and good tracking emails. A minority report late or missing parcels. Recent UK complaints blame the courier Evri, and older Sitejabber reviews mention slow shipping or an order not processed on time. BBB has a few complaints about orders that never shipped and went unanswered.
How do Harry's returns work?
The data says little about returns. BBB complainants report trouble getting a return label or a refund, and a buyer who bought in a store outside the US was told the company could not help. One Trustpilot reviewer said the Plus blades did not fit their handle and ended up needing a new handle. Reviewers do not describe a clear return process.
How is Harry's customer support?
Reviews are mixed. Some Trustpilot and Sitejabber reviewers say support fixed a missing parcel quickly or resolved an issue. Others say emails went unanswered, replies felt automated, or there was no phone line. BBB complaints often describe repeated emails with no response.
How is Harry's quality?
Reviewers often call the razor and blades excellent, with a close shave. A steady minority report fast-dulling blades, nicks, or a dull blade after only a few shaves. Recent Trustpilot reviews mention a Plus handle connector that failed and a handle that feels light. Some reviewers say the face products did not live up to the marketing.
What customers say
about Harry's
Great razors haven’t had as closer shave in years
One arrived on time but the other did not turn up. I contacted Harry via email, they checked that this was true and it was, so they swiftly sent a replacement.
It is extremely hard to cancel your subscription I have tried 3 times to no avail.
They offered me a free razor and I gave them my information. Then they canceled my order
I like these blades but I will say I don't get 6-8 shaves per blade. Maybe 4-5 but I feel I'm saving money and I like the smooth shave I get.
You should be able to cancel your subscription as easily as you started it!
Questions about
Harry's
Is Harry's legit?
Harry's is a real shaving brand with a 4.4 Trustpilot rating from 23,643 reviews. Sitejabber shows 3.79 from 2,919 reviews. BBB gives a D- grade with 27 complaints in 3 years, mostly about subscriptions, cancelled promotion orders and slow replies.
How long does Harry's delivery take?
Many Trustpilot reviewers say blades arrive within a few days and on time. Some report delays, including UK parcels held up with Evri. The reviews do not give a fixed delivery time.
Is it hard to cancel a Harry's subscription?
Some reviewers say yes. Trustpilot, Sitejabber and BBB reviewers report trouble finding the cancel option or being charged after trying to stop. Others say they can skip or change shipments easily, and that the brand sends an email before each shipment.
Does Harry's reply to bad reviews?
Yes, on some sites. Harry's replies to 93% of Trustpilot reviews and 17.7% of Sitejabber reviews. It does not reply on BBB or Google Play in the data. Replies are polite and templated and point people to the help desk email.
Is Harry's worth the price?
Many reviewers say yes. They call the blades better value than Gillette and cheaper than store-bought packs. Some say replacement blades, gel and postage add up, and a few say blades dull too fast to justify the cost.
Ask the agent
about Harry's
Try one of these:
Sources
- 519,804
- 41,731
- 3585
- 2428
- 11,095
Brand replied to 93% of reviews
As of 16 Oct 2026
- 51
- 40
- 31
- 20
- 12
Brand replied to 0% of reviews
Google Maps listing: Harry's of America
Rating data from Google · As of 16 Oct 2026
- 52,429
- 4188
- 344
- 269
- 1183
Brand replied to 18% of reviews
As of 16 Oct 2026
Brand replied to 0% of reviews
BBB grade D-, 27 complaints in 3 years
As of 16 Oct 2026
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