Trust Score 67/100 · 5 sources · 2,130 reviews · updated 16 Oct 2026
Daily Harvest reviews
In short
Is Daily Harvest legit?
Daily Harvest holds 3.8 out of 5 on Trustpilot from 1,418 reviews, with 53% giving 5 stars and 21% giving 1 star. The app ratings are lower, at 3.6 on the App Store (617 reviews) and 3.3 on Google Play (80 reviews). BBB gives it an F grade with 24 complaints in 3 years. Sitejabber has only 4 reviews, all old, so it adds little.
Trust Score 67/100 from 2,130 public reviews across 5 sources, updated 16 Oct 2026. How we score
- Rating sources
- 5
- Ratings counted
- 2,130
As of 16 Oct 2026 · How we score
AI summary
Daily Harvest holds 3.8 out of 5 on Trustpilot from 1,418 reviews, with 53% giving 5 stars and 21% giving 1 star. The app ratings are lower, at 3.6 on the App Store (617 reviews) and 3.3 on Google Play (80 reviews). BBB gives it an F grade with 24 complaints in 3 years. Sitejabber has only 4 reviews, all old, so it adds little.
- Customers report that the smoothies taste good and come in many flavors. This is the most common praise, and many reviewers say they have ordered them for years. Trustpilot
- Customers like the convenience of ready-to-eat plant-based meals. Several say it helps them eat more vegetables and skip cooking or grocery runs. Trustpilot
- Customers praise the organic, healthy ingredients. Some say the meals help with dietary needs, such as a liquid diet or limited hand mobility. Trustpilot
- Many positive Trustpilot reviewers describe customer service as quick and helpful. They also say delivery was on time and the dry ice kept food frozen. Trustpilot
- Customers like the flexible ordering. They can pick their own flavors, change box sizes and pause or skip deliveries. Trustpilot
- Customers report late, missing or wrong items. They also report boxes arriving melted or thawed, with some saying they had to throw the whole order away. Trustpilot
- Customers report unwanted or duplicate charges. They describe skipped or cancelled orders reappearing and say cancelling is hard. Many of the BBB complaints are about this. BBB
- Customers report support that is hard to reach or slow. They mention bounced emails, unanswered messages, long chat delays and phone lines that are closed. Trustpilot
- Customers report that the app became buggy after the mid-2024 relaunch. They describe crashes when editing a cart and say features like favorites were removed. Google Play
- Customers report discontinued favorites, smaller portions and high prices. Some also find certain items bland or too high in sodium. Trustpilot
Summary written by AI from 150 public reviews across the sources below on 17 Oct 2026. Short excerpts link to their source. No reviewer names.
Key facts
| Source | Rating | Reviews | Updated |
|---|---|---|---|
| Trustpilot | 3.8 / 5 | 1,418 | 16 Oct 2026 |
| App Store | 3.6 / 5 | 617 | 16 Oct 2026 |
| Google Play | 3.3 / 5 | 80 | 16 Oct 2026 |
| Sitejabber | 4.0 / 5 | 4 | 16 Oct 2026 |
| BBB | 1.1 / 5 | 11 | 16 Oct 2026 |
Delivery, returns
and support
How is Daily Harvest delivery?
Delivery experiences are mixed. Some long-time customers report on-time boxes with dry ice that keeps food frozen. Others report deliveries two to four days late, missing items and food arriving melted. Several BBB complainants say melted boxes happened repeatedly, and one customer reports this leaves them without food for a week.
How do Daily Harvest returns work?
The reviews do not describe a return process for frozen food. They focus on refunds, and here customers report mixed results. Some say they get refunds for melted boxes. Others say they were offered promo credits of $10 to $20 instead of money back for wrong or missing items. One Trustpilot reviewer says getting a refund was difficult even with photos. In at least one BBB case, the remaining refund was processed after the complaint. The brand cites order cutoff times, such as 11:59 PM ET the night before, when it declines to cancel.
How is Daily Harvest customer support?
Support is split. Many positive Trustpilot reviews call customer service quick and helpful. Other Trustpilot reviewers report emails bouncing because the mailbox was full, or no reply for weeks. BBB complainants report closed phone lines, no weekend support and slow chat. In one reply, the brand says higher email volume may lengthen response times.
How is Daily Harvest quality?
Food quality is the strongest area. Customers praise the taste of the smoothies, the organic ingredients and the fresh-tasting bowls. Criticism includes bland or gritty products, smaller portions with no notice, freezer-burned or crushed items, and high sodium. Several long-time customers say quality and product choice have dropped recently.
What customers say
about Daily Harvest
Delivery has been on time and reliable. The dry ice keeps food fresh successfully.
I received 12 completely melted smoothies, two days late. I have not received a response to a single email.
My subscription had been inactive for 6 months, and I did not authorize this reactivation or purchase.
Imagine my surprise when I opened my first smoothie of my most recent shipment: there was noticeably less food in the container. There was no notice that this would be happening.
The app was crashing when I tried to access the delivery schedule. Now it crashes when I try to change items in my order.
we had to cancel recently because of some changes in our life, and it was the easiest thing to cancel!
Questions about
Daily Harvest
Is Daily Harvest legit?
Customers report receiving real food, and many have ordered for years. Trustpilot rates it 3.8 out of 5 from 1,418 reviews. The risk is in billing and delivery. BBB gives an F grade with 24 complaints in 3 years, mostly about unwanted charges, late or melted boxes and poor support.
How long does Daily Harvest delivery take?
The reviews give no standard delivery time. Customers report boxes arriving on the date shown, packed with dry ice. Others report delays of two to four days, or boxes that never arrived. Delayed boxes are the ones most often reported as melted.
Can I cancel or skip Daily Harvest easily?
Customers disagree. One App Store reviewer calls cancelling the easiest thing. Many BBB complainants report skipped or cancelled orders being charged anyway, and say cancelling is hard. The brand says changes must be made before a cutoff, such as 11:59 PM ET the night before the order processes.
Does Daily Harvest reply to bad reviews?
Yes, for some. Trustpilot replies reach 42.5% of reviews, BBB 40.6% and Google Play 27.1%. Replies are polite and apologetic, but many are templated. Some customers say they still got no answer to their emails.
Is Daily Harvest worth the price?
Opinions are mixed. Some customers call it premium pricing but worth it for the convenience and taste. Others say it costs more than buying and making similar food themselves. Some report smaller portions and discontinued favorites without notice.
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