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ASOS vs Boohoo
Pick two brands to see their Trust Scores, sources, and what customers report about delivery, returns and support.
Preview: sample data, not real ratings
vs
ASOSBoohoo
Sources
GoogleASOS4.7 / 5 · 65 ratingsBoohoo4.2 / 5 · 217 ratings
App StoreASOS3.9 / 5 · 5,488 ratingsBoohoo3.6 / 5 · 9,347 ratings
Google PlayASOS4.1 / 5 · 3,704 ratingsBoohoo4.0 / 5 · 15,696 ratings
Brand site ratingsASOSNot availableBoohoo4.7 / 5 · 11,391 ratings
TrustpilotASOSLinked, no score shownBoohooLinked, no score shown
What customers report
DeliveryASOSCustomers report orders usually arrive within the quoted window, with more delays mentioned during sale periods.BoohooCustomers report orders usually arrive within the quoted window, with more delays mentioned during sale periods.
ReturnsASOSThe returns policy offers a 14-day returns window. Some customers report refunds taking longer than expected.BoohooThe returns policy offers a 100-day returns window. Some customers report refunds taking longer than expected.
SupportASOSSupport feedback is mixed: chat is described as faster than email.BoohooSupport feedback is mixed: chat is described as faster than email.
Top praiseASOSFabric quality is often described as good for the priceBoohooFabric quality is often described as good for the price
Top complaintASOSSizing varies between product linesBoohooSizing varies between product lines
Trust checks
Returns policyASOS14-day returns windowBoohoo100-day returns window
ContactASOSEmail and contact formBoohooLive chat and email
RegistrationASOSactiveBoohooactive
We show what our sources report; we don't pick a winner. Open each brand for the linked sources.