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Trust Score 96/100 · 1 sources · 6,707 reviews · updated 16 Oct 2026

Caraway reviews

United StatesHome & furniture

In short

Is Caraway legit?

Caraway holds a 4.8 out of 5 rating on Trustpilot from 6,707 reviews. About 87% of ratings are 5 stars (5,827) and about 2% are 1 or 2 stars (158). This report is based on 200 reviews read from Trustpilot alone, so it reflects one source.

Trust Score 96/100 from 6,707 public reviews across 1 sources, updated 16 Oct 2026. How we score

Trust ScoreMedium confidence
96/ 100
Rating sources
1
Ratings counted
6,707

As of 16 Oct 2026 · How we score

AI summary

Caraway holds a 4.8 out of 5 rating on Trustpilot from 6,707 reviews. About 87% of ratings are 5 stars (5,827) and about 2% are 1 or 2 stars (158). This report is based on 200 reviews read from Trustpilot alone, so it reflects one source.

Top praise
  • Reviewers report that the nonstick surface works well. Eggs, grilled cheese and banana bread are said to slide out cleanly. Trustpilot
  • Easy cleanup is mentioned again and again in the 5-star reviews. Trustpilot
  • Reviewers like the look of the cookware. They praise the colors, such as navy, and the design and organization options. Trustpilot
  • Many reviewers describe the build as solid and high quality. Some call these the last pans they will need to buy. Trustpilot
  • Several reviewers say they feel reassured that the cookware is safe and non-harmful for their family. Others praise fast shipping. Trustpilot
Top complaints
  • Some reviewers say the ceramic coating wears quickly. Reports include scratches within a week, peeling and chipping within weeks, and a saute pan that was never nonstick and could not be returned after a year. Trustpilot
  • Warranty registration frustrates some reviewers. They report the site not recognizing their email, not accepting a purchase source such as a thrift store or retailer, and asking for a phone number. Trustpilot
  • Several reviewers received damaged items. Reports include scratched pans and pots and a muffin pan that arrived warped, with the replacement warped too. Trustpilot
  • Price is a recurring concern. Reviewers call the brand very expensive, and one was disappointed that a 10.5 inch pan has no lid included. Trustpilot
  • Smaller issues include hot handles, a stained cream-colored pan after one use, a tea kettle lid that would not open, a quiet kettle whistle, and a missing piece in one order. Trustpilot
What changed recently:No notable change can be judged. The reviews read are all dated between 2026-08-01 and 2026-10-16, so they fall inside the last 90 days and there is no earlier period to compare. The sample was also drawn across star levels, so it is not a reliable trend measure.
Does the brand reply?Caraway replies to about 95% of Trustpilot reviews, including low-rated ones. The tone is warm and polite and the replies read as templated. For complaints, the brand usually apologizes lightly and directs the reviewer to a help or warranty email address. Replies rarely give a specific fix in public.Trustpilot

Summary written by AI from 50 public reviews across the sources below on 17 Oct 2026. Short excerpts link to their source. No reviewer names.

Key facts

Every rating we counted for Caraway, with its source and the date we read it.
Caraway ratings by source
SourceRatingReviewsUpdated
Trustpilot4.8 / 56,70716 Oct 2026

Delivery, returns
and support

What customers report about getting an order, sending it back and reaching a person. Every point links to its source.

How is Caraway delivery?

Fast shipping and good packaging are praised in several reviews. A few problems are reported: one reviewer waited 3 weeks and received a broken item, one second item had not arrived, and one order was missing a large piece. Exact delivery times are not given in the reviews read.

How do Caraway returns work?

Returns feedback is limited. One reviewer returned a scratched pan. Another was outside the return window after a year and felt stuck with a pan that was not nonstick. One reviewer called a replacement request quick and easy, though the replacement had the same warp. One reviewer was grateful for a refund after a problem.

How is Caraway customer support?

Reviewers give mixed feedback on support. One thanked the brand for handling a problem quickly and issuing a refund. Others describe trouble with warranty registration, a spec mismatch on a product, and a missing item. The brand usually points unhappy reviewers to its help or warranty email.

How is Caraway quality?

Most reviewers rate quality highly, praising the nonstick surface, solid feel and design. A smaller group reports durability problems, including scratching, peeling or chipping coating, staining, and warped or scratched items on arrival. Some say the pans last if treated with care.

What customers say
about Caraway

Short excerpts from public reviews, each linked to its source. We never show reviewer names.
12 Oct 2026
Love this pan…. non stick, great quality, & easy to clean!
Trustpilot ↗
16 Oct 2026
Love how good these pans are but sadly within a week they’re already showing some scratches
Trustpilot ↗
12 Sept 2026
within a few weeks of usage, the ceramic coat started peeling and chipping off.
Trustpilot ↗
18 Sept 2026
It has never been non stick. We only heat on medium and any time we cook meat it sticks horribly.
Trustpilot ↗
10 Oct 2026
I am unable to get the lid off. I have soaked it in hot water, inserted a plastic card to release the pressure, tried temperature shock and still no success.
Trustpilot ↗
9 Oct 2026
Fast shipping and great products! Will buy again!
Trustpilot ↗

Questions about
Caraway

Answers are written from the reviews and pages linked on this page. Each one names its source.

Is Caraway legit?

Reviewers on Trustpilot point to a legitimate brand. Caraway has a 4.8 out of 5 rating from 6,707 reviews, with about 87% at 5 stars. A small share report problems, mostly coating wear, damaged items and warranty registration. Only Trustpilot was checked.

Does Caraway cookware stay nonstick?

Most reviewers praise the nonstick performance. Some report it failing quickly: scratches within a week, coating peeling within weeks, and one pan that was never nonstick. Reviewers who say it lasts mention gentle care. Long-term data is limited in the reviews read.

How long does Caraway delivery take?

Reviewers often describe fast shipping and good packaging, but the reviews read give no exact delivery times. One reviewer reported a 3 week wait and a broken item on arrival.

Does Caraway reply to bad reviews?

Yes. The brand replies to about 95% of Trustpilot reviews, including 1 and 2 star ones. Replies are polite and templated and usually direct the reviewer to a help or warranty email.

Is Caraway worth the price?

Many reviewers say yes and call it their favorite pan or the last pans they will buy. Others call it very expensive, note that some pans have no lid, or say the coating did not last long enough for the cost.

Ask the agent
about Caraway

Answers come only from the data on this page, with a source for every claim. If we don't know, it says so.
Ask the agent about Caraway
Answers from our sourced data only

Try one of these:

Sources

Ratings we use, where they come from and when we last checked them.Medium confidence
TrustpilotView ↗
4.8/ 5 · 6,707 ratings
  • 55,827
  • 4546
  • 3176
  • 241
  • 1117

Brand replied to 95% of reviews

As of 16 Oct 2026

Trust checks

Basic signals every shopper should be able to find: a returns policy, a way to get in touch and an active company.

Checks

Returns policynot yet checkedNot yet checked ↗
Contact detailsnot yet checkedNot yet checked ↗
Company registrationnot yet checkedNot yet checked · Not yet checked

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