Preview: sample data, not real ratings
Trust ScoreHigh confidence
85/ 100
- Rating sources
- 3
- Ratings counted
- 219,636
As of 15 Oct 2026 · How we score
AI summary
SHEIN is a fashion & apparel brand selling mainly online. Feedback across our sources is broad, so read the confidence level alongside the score.
Top praise
- Fabric quality is often described as good for the price App Store
- Styles match the product photos Google Play
- Sizing guide is described as helpful Brand site
Top complaints
- Sizing varies between product lines Google Play
- Popular sizes sell out quickly Brand site
- Some items show wear after a few washes App Store
What changed recently:No notable change in feedback over the last 30 days.
Summary written by AI from the sources below on 15 Oct 2026. We summarise and link out; we don't copy reviews.
Delivery, returns
and support
What customers report about getting an order, sending it back and reaching a person. Every point links to its source.
Delivery
Customers report orders usually arrive within the quoted window, with more delays mentioned during sale periods.
Returns
The returns policy offers a 30-day returns window. Some customers report refunds taking longer than expected.
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about SHEIN
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Answers from our sourced data onlyTry one of these:
Sources
Ratings we use, where they come from and when we last checked them.High confidence
Trust checks
Basic signals every shopper should be able to find: a returns policy, a way to get in touch and an active company.
Checks
Returns policypassed30-day returns window ↗
Contact detailspassedLive chat and email ↗
Company registrationpassedActive · SEC EDGAR / state registry (US) ↗
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