Trustbadgely
Preview: sample data, not real ratings
Trust ScoreMedium confidence
87/ 100
Rating sources
2
Ratings counted
18,127

As of 15 Oct 2026 · How we score

AI summary

Glossier is a beauty & grooming brand with online and in-store shopping. Feedback across our sources is limited, so read the confidence level alongside the score.

Top praise
  • Products are described as gentle on skin Google
  • Shade range gets frequent mentions Brand site
  • Packaging is described as premium Google
Top complaints
  • Prices are seen as high for the quantity Brand site
  • Popular products go out of stock Google
  • Some reports of reactions on sensitive skin Brand site
What changed recently:No notable change in feedback over the last 30 days.

Summary written by AI from the sources below on 15 Oct 2026. We summarise and link out; we don't copy reviews.

Delivery, returns
and support

What customers report about getting an order, sending it back and reaching a person. Every point links to its source.

Delivery

Customers report orders usually arrive within the quoted window, with more delays mentioned during sale periods.

Returns

The returns policy offers a 100-day returns window. Some customers report refunds taking longer than expected.

Support

Support feedback is mixed: chat is described as faster than email.

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about Glossier

Answers come only from the data on this page, with a source for every claim. If we don't know, it says so.
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Answers from our sourced data only

Try one of these:

Sources

Ratings we use, where they come from and when we last checked them.Medium confidence
GoogleView ↗
4.1/ 5 · 8,611 ratings

In-store reviews, rolled up across locations

Rating data from Google · As of 15 Oct 2026

Brand site ratingsView ↗
4.6/ 5 · 9,516 ratings

Product ratings published on the brand's own site

As of 15 Oct 2026

TrustpilotView ↗
Linked, no score shown

Link only. Scores shown once licensed access is in place.

As of 15 Oct 2026

Trust checks

Basic signals every shopper should be able to find: a returns policy, a way to get in touch and an active company.

Checks

Returns policypassed100-day returns window ↗
Contact detailspassedEmail and contact form ↗

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