Trust Score 94/100 · 4 sources · 99,711 reviews · updated 16 Oct 2026
Bloom & Wild reviews
In short
Is Bloom & Wild legit?
Bloom & Wild scores 4.6 out of 5 on Trustpilot from 75,541 reviews, with about 90% five-star ratings. The App Store rates it 4.9 (12,495 ratings), Google Play 4.5 (5,556) and the Google Maps listing 4.7 (6,119). Praise centres on beautiful, long-lasting flowers and easy ordering. Complaints centre on late or missed deliveries, chatbot-first support and app checkout errors.
Trust Score 94/100 from 99,711 public reviews across 4 sources, updated 16 Oct 2026. How we score
- Rating sources
- 4
- Ratings counted
- 99,711
As of 16 Oct 2026 · How we score
AI summary
Bloom & Wild scores 4.6 out of 5 on Trustpilot from 75,541 reviews, with about 90% five-star ratings. The App Store rates it 4.9 (12,495 ratings), Google Play 4.5 (5,556) and the Google Maps listing 4.7 (6,119). Praise centres on beautiful, long-lasting flowers and easy ordering. Complaints centre on late or missed deliveries, chatbot-first support and app checkout errors.
- Reviewers report beautiful flowers that bloom well and last, often a week or more. Trustpilot has 68,236 five-star ratings out of 75,541. Trustpilot
- Reviewers say ordering is easy, especially in the app. The App Store rating is 4.9 and many Google Play reviews call it simple and quick to use. App Store
- Many reviewers say gifts arrived on the chosen date, including letterbox flowers, afternoon tea and brownies. Reviewers also like the order updates at each stage. Trustpilot
- Several reviewers report that problems were fixed quickly. Examples include a replacement bouquet, a resent gift to a corrected address and compensation after a Royal Mail delay. Trustpilot
- Reviewers like the rewards scheme, discounts and credit towards the next order. Trustpilot
- Late or missed deliveries are the most common complaint. Reviewers describe birthdays, anniversaries and bereavement gifts arriving days late or not at all. Several say they paid extra for guaranteed or Sunday delivery and still got a late arrival. Trustpilot
- Reviewers say the free delivery option is less reliable. Some report a switch of carrier, such as to Amazon, and a new date a few days later. Trustpilot
- Support frustrates some reviewers. They describe chatbot or AI replies, handovers to a human that never happen, and being cut off. Trustpilot
- Some reviewers say bouquets look smaller or sparser than the photos, arrive bent or crushed, or do not perk up after care. Others call the price too high for what arrived. Trustpilot
- App problems include payment errors, checkout screens that reset, a basket that will not fill, and no search or filter. Some reviewers say prices are higher in the app than on the website. Google Play
Summary written by AI from 150 public reviews across the sources below on 17 Oct 2026. Short excerpts link to their source. No reviewer names.
Key facts
| Source | Rating | Reviews | Updated |
|---|---|---|---|
| Trustpilot | 4.6 / 5 | 75,541 | 16 Oct 2026 |
| App Store | 4.9 / 5 | 12,495 | 16 Oct 2026 |
| Google Play | 4.5 / 5 | 5,556 | 16 Oct 2026 |
| 4.7 / 5 | 6,119 | 16 Oct 2026 |
Delivery, returns
and support
How is Bloom & Wild delivery?
Delivery splits reviewers. Many say flowers arrived on the promised day, but a large share of the recent negative reviews are about late or missed delivery. Reviewers name Royal Mail, DPD, Parcelforce and Amazon as carriers. Some report that guaranteed or paid delivery options were not honoured. A brand reply says free delivery can sometimes take an extra day.
How do Bloom & Wild returns work?
Reviewers say little about formal returns. They report fixes in other forms. Some received replacement flowers or a resend. Others were offered account credit or a voucher, and some complained that they wanted a refund instead. Reviewers also mention goodwill compensation after delays.
How is Bloom & Wild customer support?
Experiences are mixed. Some reviewers praise fast, personal replies and quick fixes, with one query resolved within an hour. Others describe AI chat that did not help, handovers that never happened, and no reply for days. Complaints about unreachable support appear on both Trustpilot and the App Store.
How is Bloom & Wild quality?
Most reviewers rate flower quality highly and describe blooms that open well and last. A minority report bouquets that were smaller than pictured, arrived crushed or wilted, or did not revive after care. A few were disappointed in the afternoon tea. Value for money is debated, with some calling it excellent and others overpriced.
What customers say
about Bloom & Wild
I would avoid. I have had better quality, longer lasting and arguably fuller and nicer displays for a fraction of the price from supermarkets.
while the quality of the flowers themselves is good, both experiences have been a bit disappointing.
Delivered on time. Hand tied bouquet was well packed and stems sealed in water bag.
They arrived on time and she told me that they really cheered her up
won't let me pay, just says an error occured before even letting me enter the payment. Waste of time
Had I known it was going to be Tuesday I would not have bought the flowers.
Questions about
Bloom & Wild
Is Bloom & Wild legit?
Yes, reviews point to a real, established brand. Trustpilot shows 4.6 from 75,541 reviews, with about 90% five-star ratings. The App Store rates it 4.9 and the Google Maps listing 4.7. About 3.5% of Trustpilot ratings are one star, mostly about delivery.
How long does Bloom & Wild delivery take?
Reviewers report next-day delivery, and many say orders arrived on the chosen date. Some report delays of one to several days, especially on the free delivery option and around occasions. A brand reply says free delivery can sometimes take an extra day.
Can I return Bloom & Wild flowers?
Reviews do not describe a standard returns process for flowers. Reviewers report that after sending photos or an email, some got replacements or resends, and others got credit. Some wanted a refund instead.
Does Bloom & Wild reply to bad reviews?
Sometimes. The brand replied to 12.5% of Trustpilot reviews and 40% of Google reviews. It replied to only 1% of Google Play reviews. Replies are apologetic and usually ask the reviewer to email the support team.
Is Bloom & Wild worth the price?
Opinion is split. Many five-star reviewers say the flowers are long-lasting and good value, and they like the discounts and rewards. Some one and two-star reviewers say bouquets were overpriced or smaller than pictured, and a few say the app costs more than the website.
Ask the agent
about Bloom & Wild
Try one of these:
Sources
- 568,236
- 42,761
- 3867
- 21,000
- 12,677
Brand replied to 13% of reviews
As of 16 Oct 2026
- 54,074
- 4740
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Brand replied to 1% of reviews
As of 16 Oct 2026
- 55,527
- 4171
- 349
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Brand replied to 40% of reviews
Google Maps listing: Bloom & Wild
Rating data from Google · As of 16 Oct 2026
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