Trust Score 71/100 · 2 sources · 229 reviews · updated 16 Oct 2026
Asket reviews
In short
Is Asket legit?
Asket has a split reputation. Trustpilot shows 2.7 out of 5 from 150 reviews, with 62 five-star and 49 one-star ratings among the 148 read. The Google listing shows 4.5 out of 5 from 79 reviews, but it is a Stockholm store listing and only 5 reviews were read.
Trust Score 71/100 from 229 public reviews across 2 sources, updated 16 Oct 2026. How we score
- Rating sources
- 2
- Ratings counted
- 229
As of 16 Oct 2026 · How we score
AI summary
Asket has a split reputation. Trustpilot shows 2.7 out of 5 from 150 reviews, with 62 five-star and 49 one-star ratings among the 148 read. The Google listing shows 4.5 out of 5 from 79 reviews, but it is a Stockholm store listing and only 5 reviews were read.
- Customers praise the quality of core pieces such as the standard T-shirt, jeans and wool knitwear. One customer says a white tee is still going strong after nearly 2 years. Trustpilot
- Customers report easy size exchanges and helpful support. Some say a replacement arrived within 48 hours or the next day. Trustpilot
- Customers like the dual sizing system and the tall and non-standard size options. Trustpilot
- The Stockholm flagship store gets praise for calm design and friendly, helpful staff. 64 of the 79 Google ratings are five-star. Google
- Customers value the sustainability focus and the minimalist designs. Trustpilot
- Customers report paid returns, at least 5 euros on some orders, and one Google reviewer calls the return fee significant. Several call the return policy poor. Trustpilot
- Customers report items wearing out early. Examples are holes in T-shirts after about 2 years, holes in knitwear, loose threads and fading after a few washes. Trustpilot
- Customers report slow or missing refunds that needed chasing. Some say they heard nothing for days or weeks. Trustpilot
- Customers object to price increases. One says overshirts rose from 170 to 190 euros up to 220 to 240 euros. Trustpilot
- Customers report wrong, old-stock or lost items. One says raw denim shrank about 3.5 cm at the waist after one wash. Trustpilot
Summary written by AI from 55 public reviews across the sources below on 17 Oct 2026. Short excerpts link to their source. No reviewer names.
Key facts
| Source | Rating | Reviews | Updated |
|---|---|---|---|
| Trustpilot | 2.7 / 5 | 150 | 16 Oct 2026 |
| 4.5 / 5 | 79 | 16 Oct 2026 |
Delivery, returns
and support
How is Asket delivery?
Reviews are mixed. Some customers report quick shipping, while others report slow delivery. A few report a wrong item sent, a replacement lost after a return, or a parcel marked delivered by a private carrier. No delivery times in days appear in the data. Google reviews do not cover online delivery.
How do Asket returns work?
Returns are the most common complaint. Customers report fees of at least 5 euros, slow refunds and the need to print labels themselves. Several others say exchanges for a different size were smooth and fast. Google reviewers also mention the fee.
How is Asket customer support?
Experiences differ. Some customers report fast, helpful fixes, including a replacement in under 48 hours. Others report requests for a batch number that cannot be found, no response after promises, or no exchange for worn knitwear.
How is Asket quality?
Opinions are split by product. Customers praise T-shirts, jeans, wool sweaters and trousers. Others report holes, pilling, fading, odor after washing and stiff material, especially in knitwear and lightweight tees. Several say the quality does not justify the price.
What customers say
about Asket
Excellent service. Quick shipping. Superb quality on the jeans. Had to change size and send it back. Got new pants the very next day.
After 2 years holes started to appear in the armpit and waist area. Its just getting worse with every wash. I paid 40€ per piece
I ordered a plain white tee shirt nearly 2 years ago and it is still going strong.
Cool, calm and aesthetic flagship store with an incredibly helpful and friendly staff. I love how seriously the brand takes its slow fashion ethos
Watch out! They are no longer refunding the full amount for returns, but are charging a significant fee for returns.
A la sortie largeur à la taille 43 cm, autrement dit impossible à mettre.
Questions about
Asket
Is Asket legit?
Customers report receiving real products, and many praise the quality and service. Trustpilot is 2.7 out of 5 from 150 reviews and Google is 4.5 out of 5 from 79 reviews, but the Google score covers a store listing. Complaints focus on return fees, refunds and durability, not on missing orders.
How long does Asket delivery take?
The data gives no exact delivery times. Some customers report quick shipping, while others report slow delivery or a lost parcel. Reviews also mention a wrong item shipped.
Can I return Asket clothes?
Yes, customers report returning and exchanging items. Returns can cost at least 5 euros, and some customers report slow refunds. Size exchanges are often described as easy.
Does Asket reply to bad reviews?
Yes, often. Asket replies to 39.2% of Trustpilot reviews and 80% of Google reviews. Replies are polite and usually ask the customer to email the care team.
Is Asket worth the price?
Opinions are split. Some customers call the price to quality ratio very good and say items last. Others say T-shirts and knitwear wore out too fast for the price, and some object to price rises.
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