Trust Score 85/100 · 2 sources · 3,080 reviews · updated 16 Oct 2026
AG1 reviews
In short
Is AG1 legit?
AG1 holds a 4.4 out of 5 rating on Trustpilot from 3,078 reviews. About 68% are five-star and about 15% are one or two-star. BBB shows a 3 out of 5 from only 2 ratings, a D- grade and 4 complaints in 3 years, so the two sources point in different directions.
Trust Score 85/100 from 3,080 public reviews across 2 sources, updated 16 Oct 2026. How we score
- Rating sources
- 2
- Ratings counted
- 3,080
As of 16 Oct 2026 · How we score
AI summary
AG1 holds a 4.4 out of 5 rating on Trustpilot from 3,078 reviews. About 68% are five-star and about 15% are one or two-star. BBB shows a 3 out of 5 from only 2 ratings, a D- grade and 4 complaints in 3 years, so the two sources point in different directions.
- Customers report feeling more energy, better digestion and less bloating, and many say they have used AG1 daily for one to several years. Trustpilot
- Customers report fast, helpful customer service. Several say issues were sorted quickly, including a replacement sent promptly after a damaged powder bag. Trustpilot
- Customers say the subscription runs smoothly and can be postponed or adjusted, for example around holidays. Trustpilot
- Customers praise the premium feel of the packaging, starter kit and ingredient quality. Some say the taste is good, especially served cold. Trustpilot
- Long-term users say they keep returning despite the price because they have not found an alternative that works as well for them. BBB
- Price is the most common complaint. Customers call it too expensive or poor value, and one long-term subscriber is frustrated by the constant offers aimed at new customers. Trustpilot
- Some customers say the taste is unpleasant or too strongly stevia-sweet. A few report stomach effects such as bloating, a laxative effect or feeling sick. Trustpilot
- Delivery problems appear in several reviews, including late parcels, missing orders, poor tracking updates and a week-long wait to Italy. Trustpilot
- BBB complaints describe unauthorized charges, shipments after accounts were closed, a refund not received and a hard-to-cancel subscription after a free trial offer. BBB
- Customers criticize the plastic bottle or shaker, which one says leaks. Others ask for the dose of each ingredient to be shown. Trustpilot
Summary written by AI from 56 public reviews across the sources below on 17 Oct 2026. Short excerpts link to their source. No reviewer names.
Key facts
| Source | Rating | Reviews | Updated |
|---|---|---|---|
| Trustpilot | 4.4 / 5 | 3,078 | 16 Oct 2026 |
| BBB | 3.0 / 5 | 2 | 16 Oct 2026 |
Delivery, returns
and support
How is AG1 delivery?
Delivery reports are mixed. Many Trustpilot reviewers say orders arrive quickly and are well packed. Others report delays, missing orders, a parcel not received and late or unclear tracking notices. One customer in Italy waited about a week. Many reviewers are outside the US, so these experiences may not match US shipping. The data gives no consistent delivery time.
How do AG1 returns work?
The data says little about the return policy. One Trustpilot customer got a replacement quickly after a damaged powder bag. BBB complaints include a refund that had not arrived, a request for a refund after receiving a product close to its expiry date, and a refund the brand said it could not process because of an open chargeback. Customers also describe difficulty cancelling a subscription that began as a free trial offer.
How is AG1 customer support?
Trustpilot customers mostly describe support as fast, friendly and willing to fix problems. A few say they had to follow up on every order, or that the brand said it had emailed them when it had not. BBB complaints describe support promising a refund that never arrived. BBB has only a handful of reviews, so this is a small sample.
How is AG1 quality?
Customers rate product and packaging quality highly on Trustpilot and report benefits such as energy and digestion. Complaints centre on taste, stomach upset, a leaking plastic bottle and, in single reports, a damaged powder bag and a product close to expiry. No ingredient or safety claims can be confirmed from this data.
What customers say
about AG1
Having used AG1 for years now I would not be without my daily dose.
Worst tasting supplement I've ever used. Enough to make me physically gag
The product itself is good, and I’ve been using it for over three years. However, the delivery service is the worst experience I’ve ever had with any type of service.
locks you into a costly monthly subscription which is incredibly difficult to cancel.
I’ve tried 3 times to switch because it is a little pricey, but I’ve never found one that makes me feel as good as AG1 does. I always end up coming back.
Die Abwicklung über den Kundendienst war aber sehr schnell und mir wurde umgehend ein neues Pakt geschickt.
Questions about
AG1
Is AG1 legit?
Customers report mostly positive experiences on Trustpilot, where AG1 scores 4.4 out of 5 from 3,078 reviews. BBB is weaker, with a D- grade, 4 complaints in 3 years and only 2 ratings. BBB complaints mention unauthorized charges and refund problems.
How long does AG1 delivery take?
The data gives no standard delivery time. Many customers say orders arrive quickly. Others report delays, missing parcels or poor tracking, and one customer in Italy waited about a week.
Can I return or cancel AG1?
The data does not describe a return policy. One customer got a quick replacement for a damaged bag. BBB complainants report refund delays and a hard-to-cancel subscription after a free trial offer. Trustpilot customers say subscriptions can be postponed or adjusted.
Does AG1 reply to bad reviews?
Yes. AG1 replies to 99.5% of Trustpilot reviews, usually with a polite apology and an offer to follow up by email. Its BBB reply rate is only 16.7%. One reviewer says the promised emails do not always arrive.
Is AG1 worth the price?
Opinions are split. Long-term users say it is worth it for how they feel. Many reviewers, including some who like the product, call it too expensive or poor value.
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